Number My House ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, and your rights.
What we collect
When you place an order, we collect:
Your name and email address
Your shipping address
Your order details (font, size, finish, quantity)
We do not collect or store your credit card information. All payments are processed securely by Stripe. Your card details go directly to Stripe and never touch our servers.
When you visit our website, we may automatically collect:
Browser type and device information
Pages visited and time spent
Referring website
This data is collected through cookies and analytics tools to help us improve the site.
How we use your information
We use your information to:
Process and ship your order
Send order confirmations and shipping updates
Respond to your questions or support requests
Improve our website and products
We will never sell your personal information to third parties.
Who we share it with
We only share your information with:
Stripe — to process payments securely
Shipping carriers — to deliver your order (Canada Post, UPS, etc.)
Framer — our website host, which may collect anonymous analytics
We do not share your information with advertisers or data brokers.
Cookies
Our website uses cookies to:
Remember your cart contents
Track basic website analytics
Ensure the site functions properly
You can disable cookies in your browser settings, though some site features may not work correctly.
Your rights
Under Canadian privacy law (PIPEDA), you have the right to:
Access the personal information we hold about you
Request corrections to inaccurate information
Withdraw consent for us to use your information
Request deletion of your personal data
To exercise any of these rights, email us at contact@numbermyhouse.com.
Data retention
We keep your order information for as long as necessary to fulfill your order and comply with legal obligations (typically 7 years for tax records). You can request deletion of your personal data at any time.
Security
We take reasonable measures to protect your information. Payment processing is handled entirely by Stripe, which is PCI DSS Level 1 certified — the highest level of security certification in the payments industry.
Children's privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
Contact us
If you have questions about this privacy policy or your personal data:
Email: contact@numbermyhouse.com
